Contact Us

We are always happy to hear from you.

If you have any questions about our products, your order, shipping, returns, or need any assistance, please feel free to contact us. Our customer support team is here to help and will respond as quickly as possible.

You can reach us at support@oui-bijou.com for all customer service inquiries. Whether you need product information, order updates, or general support, we aim to provide clear and helpful assistance.

You may also use the contact form available on this page to send us your message. Please make sure to include all relevant details so we can assist you efficiently.

At Oui Bijou, customer satisfaction is important to us, and we are committed to offering a smooth and reliable shopping experience.

Frequently asked questions

Oui Bijou is a European jewelry brand focused on modern, elegant, and fashion-forward pieces. Our collections include stainless steel and fashion jewelry designed for everyday wear as well as special occasions.

Our jewelry is made using stainless steel and high-quality fashion metal alloys. Stainless steel pieces are chosen for their durability, resistance, and suitability for daily wear, while fashion jewelry pieces are selected for their design and aesthetic appeal.

Yes. Many of our pieces, especially those made from stainless steel, are designed to be worn daily. We always recommend following our Jewelry Care guidelines to preserve shine and longevity.

Stainless steel jewelry is generally suitable for sensitive skin. However, as sensitivity can vary from person to person, we recommend reviewing the product description and discontinuing use if irritation occurs.

Delivery times vary depending on destination and carrier, but generally range from 3 to 10 business days after dispatch.

Yes, we offer shipping to European countries. Shipping costs and delivery are free to every country.

Once your order has been shipped, you will receive a confirmation email with shipping details. Tracking information will be included when available.